iM라이프 모바일고객창구

Take advantage of the new convenience available at the iM Life mobile customer counter. ■ Information on financial transactions If you are using the mobile customer counter for the first time, you must agree to the basic financial transaction terms and conditions through public certificate authentication.01 Go to Certification Center > Public Certificate Management menu Enter the ‘Authentication Center > Public Certificate Management’ menu and touch the ‘Register’ button.02 Agree to use and enter personal informationAfter completing the consent to use, enter your name and resident registration number and touch the ‘Identity Verification’ button.03 Select public certificate and enter passwordAfter selecting the public certificate for registration, enter the password to complete public certificate authentication.04 Public certificate registration completedOnce the registration of the public certificate is completed, the financial transaction member can log in using the public certificate.■ Business service information[Contract Management]01 My comprehensive informationYou can check customer information contact information, insurance status, unclaimed insurance money, and insured asset information.02 Insurance contract inquiryYou can check the contract details, subscription details, coverage details, payment details, and savings details of your contract.03 Automatic transfer management You can apply for or cancel automatic transfer of insurance premiums and insurance contract loan principal and interest.04 Change customer address/contact informationYou can view and change customer address/contact information, notification recipient, and information about opting out of receiving notifications.05 Batch change of financial transaction addressYou can apply for a bulk change to other financial institutions regarding the address information among the customer information registered with iM Life.06 Marketing consentYou may request or withdraw your consent regarding the collection/use/inquiry/provision of personal (credit) information for business purposes.07 Safety sales monitoringWe re-confirm through a survey whether the product description, understanding of the terms and conditions, receipt of application form, and handwritten signature were completed properly at the time of signing up for insurance.[Insurance contract loan]01 Insurance contract loan applicationYou can borrow money and receive payment within the scope of the insurance contract cancellation refund (can be applied in bulk or on a case-by-case basis).02 Repayment of principal and interestYou can repay the loan from your current insurance contract in full, in part, or in the form of interest payments.03 Insurance contract loan details inquiryYou can view detailed processing details of insurance contract loans and principal and interest repayments.[Insurance premium payment]01 Basic insurance premium paymentThis is a mandatory insurance premium that must be paid during the premium payment period and may become invalid if it is two months late.02 Free insurance premium paymentIn the case of universal products, premiums can be paid freely after the mandatory payment period. (10,000 won or more ~ ​​within basic insurance premium amount)03 Additional insurance premium paymentThis is an additional premium paid in addition to the basic or free insurance premium and can be paid in increments of 10,000 won.[Payment service]01 Early withdrawal withdrawalFor cancellation refunds of insurance contracts you have signed up for, you may receive early payment within a certain range.02 Survival benefit withdrawalIf the insured survives for a certain period of time agreed upon at the time of the insurance contract, benefits can be paid.03 Maturity benefit withdrawalWhen the coverage period expires, the beneficiary may receive a refund upon request from the policyholder and the beneficiary.04 Cancellation refund withdrawalWhen canceling an insurance contract early, you can receive payment of the amount minus the operating expenses and cancellation deductible from the premium savings.05 Withdrawal of dormant insurance moneyYou can receive various insurance and paper payments that have not been claimed for a long time even though you have the authority to receive them.[Accident insurance claim]01 Accident insurance claimAt the mobile customer counter, if both the insured and the beneficiary are the same, you can apply for a claim amount of 1 million won or less.02 Accident insurance payment processing statusYou can check the status of application for accident insurance claims and the progress of claims after submission.[Fund change]01 Fund inclusion/accumulation ratio changeYou can change the ratio of future insurance premiums (basic insurance premium, additional insurance premium paid) that are transferred to and accumulated in the fund.02 Application for automatic fund redistributionYou can check the automatic reallocation application history for the insurance premiums (basic insurance premium, additional premium paid) of the fund you currently own.[customer service center]01 Issuance of documents (certificate)You can receive documents (certificates) by email or fax.02 Securities reissueYou can receive a certificate of your current contract via email or fax.03 Certificate issuance statusYou can check the issuance status of documents (certificates).04 Cancellation of subscriptionYou can withdraw your subscription within 15 days from the date you received the insurance policy.■ App access permission informationIn accordance with the [Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.] and the revision of the Enforcement Decree of the same Act, we will inform you of the access rights used at the iM Life mobile window as follows.[Required access rights]01 SMS textIt is used to verify your identity when making an insurance contract loan, payment service, or changing mobile phone information.02 phoneIt is used for making phone calls to iM Life Call Center and iM Life FC.03 cameraKYC, used to capture attached files when claiming accident insurance.04 Photos, media, filesKYC, used to retrieve attached files from the gallery when claiming accident insurance.Disk access privileges are used to log in with public certificates and transmit (read, copy) public certificates.05 Apps displayed above other appsUsed to display information on top of other apps.[Optional access rights]doesnt exist[Consent and withdrawal of access rights]You can process it in ‘Settings > Applications > iM Life > Permissions’ (Android 6.0 or higher)